Bellrock Property & Facilities Management has been named as a supplier on
Crown Commercial Service’s Estate Management Services (EMS) framework.

Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2020/21 CCS helped the public sector to achieve commercial benefits equal to £2.04bn – supporting world-class public services that offer best value for taxpayers.

Read more

The EMS framework, organised by Crown Commercial Service (CCS), is available to all UK public sector bodies offering a broad range of suppliers that have successfully demonstrated capacity, capability, and expertise in their respective lots. This allows government bodies to easily access services from a range of suppliers who have already gone through a CCS procurement process to assess quality and price.

With substantial experience in managing complex and sophisticated estates underpinned their technology platform Concerto, Bellrock will deliver Strategic Service Integrator solutions within the EMS framework Lot 7 – Integrated Workplace Management:

  • System: support operational and strategic Workplace Management as configured to the Buyer’s requirements and shall provide the required IT systems, application hosting, implementation, training, support and security for the management of the Services
  • Help desk: the supplier shall provide a Helpdesk facility, which shall be the single point of contact for all Service Users in relation to all Workplace, Property and FM related Service requests
  • Performance management, analysis and reporting: the supplier shall have the capability to provide a comprehensive and flexible reporting solution to cover the functional, operational and strategic aspects
  • Innovation, technology and data

Bellrock currently manages over £1.3bn of FM spend for 1000+ customers across the UK. Clients typically experience a 10% improvement in statutory compliance and up to a 33% reduction in spend. This is backed up by in-house expertise across supply chain management, technical projects, asset capture, building surveys, risk assessments and lifecycle management.

The Strategic Service Integrator (SSI) is a delivery vehicle that provides complex and sophisticated government bodies with a flexible plug and play way to deliver property and FM services. The SSI recognises government bodies will have varying levels of estate maturity for which traditional FM delivery models don’t recognise. The model provides a mechanism to move up the maturity curve, enabling advancement to a fully optimised estate over time.

“Being awarded a place on the new CCS framework provides us with a platform to share our Strategic Service Integrator with government bodies across the UK, providing them with data and insight to make fully informed decisions. Our experience and relationships with over 120 government organisations means that we are well positioned to provide solutions to meet the current and future challenges of government estate directors.
Our SSI model has become increasingly attractive to our customers due to it’s flexibility and control it provides them, incorporating the right blend of sub contacted and self-delivered services to provide the most efficient workflows in order to drive efficiency to reduce cost and risk.”

David SmithCEO, Bellrock Property & Facilities Management

Read here how property and estate professionals can use a Strategic Service Integrator delivery model to optimise their estate.

About Bellrock Property & Facilities Management

Bellrock Property and Facilities Management Ltd (Bellrock) is a technology-enabled business operating in the property and facilities management services sector. Its focus is on delivery of improved compliance, lower cost and increased quality for all sophisticated and complex organisations across the UK.

Bellrock’s team of more than 1,000 property and facilities professionals are located at 75 sites across the UK working on behalf of its clients with access to more than 2000 carefully selected supply chain partners.
Bellrock’s range of property and facilities management services are delivered through their business divisions; Workplace & Compliance, Technical & Real Estate and Maintenance & Engineering, all through our in-house market-leading Concerto software suite.

About Crown Commercial Service

Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services.
To find out more about CCS, visit: