Business Development Manager

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Location: Warrington / Home based

Reporting to: Business Development Director

Bellrock Property & Facilities Management Ltd provides specialist risk focussed workplace management and property management services to a wide range of complex and sophisticated clients throughout the UK. Operating in the corporate, healthcare, education, retail & leisure and local authority & central government sectors, we create and implement bespoke solutions to improve the performance and value derived from non-core activity.

As part of our continued growth, the opportunity has arisen for the Business Development Manager based at home and the Warrington office. With Continued, double-digit growth during 2021, Concerto is seeking an experienced business development manager who can execute the Concerto sales strategy and generate revenue. The inside sales role is home-based, with occasional travel to regional group offices and client sites.

Reporting directly to the Business Development Director, the role’s primary purpose is to identify and qualify sales leads, present our solutions to potential new clients, and manage them through the entire sales cycle – including handover to the implementation team once the sale is closed.

As Business Development Manager, you must obtain an in-depth understanding of your prospects’ business and FM operations, plus an understanding of their key drivers for change whilst articulating how our solutions align.

A crucial part of this role is your ability to carry out live demonstrations of our software solutions. Being able to elicit client-specific needs and identify how our product features translate into benefits is paramount.

We are looking for an individual passionate about delivering and exceeding customer expectations in a PropTech SaaS company. The type of person we are looking for will have previous experience in a similar sales role with a demonstrable track record in meeting sales numbers and related KPI’s.

Key Responsibilities & Critical Success Measures:

  • Meeting all agreed lead management KPIs and sales targets
  • Generate new leads and opportunities. Work with the lead generation team to qualify leads and book appointments – we expect you to generate around 50% of your qualified leads and appointments/demonstrations, whilst the marketing/lead-generation team will supply you with the remainder
  • Manage all pre-sales activities for allocated leads, including carrying out online sales meetings and demonstrations
  • Planning and preparing all sales-related documentation, including proposals, presentations, and contracts/order forms
  • Maintain all records related to your activity within the bespoke Concerto CRM system, following all processes consistently, accurately and to a high standard
  • Maintain an updated and accurate sales pipeline and report on this weekly
  • Build and maintain product knowledge: understand our solutions’ business and technical problems. Stay current on the Concerto product roadmap, understanding the features and functionality of all product modules and packages and how these are applied to address client needs
  • Attend customer meetings and carry out online demonstrations
  • Build awareness of, and maintain up-to-date insights regarding CAFM/IWMS market trends and the competitor landscape

Candidate Profile:

  • Passionate about delivering the best customer experience possible and contributing to a strong, customer-centric company culture
  • Teamwork and Collaboration – High sense of ownership and urgency to get the job done
  • 3 years plus in a sales role (inside sales), preferably for a PropTech SaaS solutions/technology business
  • Experience in the fields of FM/Property and experience using or selling CAFM/IWMS software is a must
  • Proven track record in meeting sales targets

Job Description:

  • Evident knowledge of sales and lead management methodologies with a good understanding of sales cycles
  • Demonstrable experience in completing Proposals/RFI/RFP’s and Tenders
  • Experience sales close out processes, e.g., coordinating contracts for signature, finalising purchase orders and workstream budgets.
  • Confident with demonstrating technology and solution selling
  • Comfortable with using online communication methods (Teams/Zoom etc.)
  • Excellent communication skills, both written and verbal
  • Tech-savvy – Well versed and good working knowledge in standard Microsoft Office applications, presentation software, graphics software such as Visio etc.
  • Proactive, motivational, tenacious, committed and hungry to succeed
  • Strong communication and influencing skills, comfortable leading sales presentations and meetings
  • Being well-structured and organised, you can prioritise work and work under pressure

About Concerto:

  • Part of the Bellrock Group, Concerto has been a market-disrupting innovator of cloud-based software since 2004, delivering market-leading CAFM/IWMS solutions. Based in Stockton Heath, Warrington and Leicester, our technology is trusted by household names, such as John Lewis & Waitrose, Wagamama and University of Oxford, along with many other blue-chip and public sector organisations who rely on our technology to monitor and manage all aspects of property asset information, processes and risk.
  • Concerto is a well-established business with a solid financial base but has the agile mindset of a start-up.
  • Having proven our technology in a highly competitive landscape and recently acquired new owners/investment, Concerto has plans to scale the business significantly.
In return Bellrock are offering a competitive salary, plus a car allowance. Working hours are Monday – Friday based on 40 hours per week and 25 days holiday per year + bank holidays.

In addition to this Bellrock also offers the successful candidate employer contributed pension scheme and a Company Retail Discount Scheme.

If you are interested in applying, please submit your CV and covering letter via the link or directly to



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