Team Co-ordinator

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Location: Northampton

Reporting to: Compliance BU Manger & Co-ordinator

Bellrock Property & Facilities Management Ltd provides specialist risk focussed workplace management and property management services to a wide range of complex and sophisticated clients throughout the UK. Operating in the corporate, healthcare, education, retail & leisure and local authority & central government sectors, we create and implement bespoke solutions to improve the performance and value derived from non-core activity.

As part of our continued growth, the opportunity has arisen for a Team Coordinator based in Northampton. The primary focus of Bellrock’s Technical & Real Estate Coordinator is to provide a focal point for the management of the team across a number of tasks (Sales, Job-planning and coordination, Quotation management, Report production) for the NAPLES Division.

Main Accountabilities:

  • Use the in-house operating system to manage the work won by the Technical team
  • Create works within the CRM system allowing new Cases to deliver the work
  • Ensure that all works are assigned to an appropriate person and track progress to ensure SLA/KPIs are met
  • Manage access to sites / properties for surveyors
  • Assist surveyors with the production of reports (Admin Quality Checks)
  • To upload documentation to our databases for surveyors and clients
  • Liaising with the client and/or surveyor/consultant to ensure specification is met and retain client satisfaction
  • To be responsible for Office tasks such as uniform orders and posting
  • To respond quickly and efficiently to urgent client priorities
  • Be pro-active in the day-to-day management of contracts
  • Any other reasonable duties which may be requested

Competencies, Core Qualities and Attributes

  • Have knowledge and / or experience within Facilities Management such as scheduling
  • Have excellent Microsoft Office skills in particular Excel and Outlook
  • Have good customer service skills and can communicate clearly and effectively with all levels of management
  • Can multitask and work to tight deadlines
In return Bellrock are offering a competitive salary. Working hours are Monday – Friday based on 37.5 hours per week and 25 days holiday per year + bank holidays.

In addition to this Bellrock also offers the successful candidate employer contributed pension scheme and a Company Retail Discount Scheme.

If you are interested in applying, please submit your CV and covering letter via the link or directly to recruitment@bellrockgroup.co.uk

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