Technical Services and Compliance Lead Manager

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  • Location: Leicester

  • Reporting to: Account Director

Key Accountabilities

Due to new acquisition, an exciting opportunity has arisen for the Technical Services and Compliance Lead Manager to join Bellrock FM Services. The key purpose of the role is to manage Technical Compliance and performance through changes in legislation and good industry practice. Identify necessary changes in process effecting compliance, risk and efficient working practices. Maintain compliance to a high standard across the portfolio.
Main duties are broken into 6 key sectors for the role

• Customer Communications 

Overall management of the Assets
Interact with stakeholders and subject matter experts in order to understand their historical problems and needs
IOT implementation
BMS integration and data analysis
Implement a standard approach for “Code of Conduct within the Workplace “for all supply chain staff. To include uniform, ID badges, communications, collaborative working and behaviours ect
Diarise and maintain monthly Allied supplier performance review meetings
Attend /chair/monthly H&S Compliance/maintenance management meeting with LGIM
To meet with the occupier representatives on a formal and regular basis (where required) to discuss technical, energy and environmental matters and follow up actions with the engineering team as required

• Commercial activity
Working collaboratively with the Business Analyst to improve performance and compliance
Keep abreast of new environmental, sustainable mechanical and electrical technological developments and prepare reports on possible improvements

• Contract performance data and information
Deliver comprehensive MI reporting information to the stakeholders
Measure and monitor statutory compliance across the whole portfolio and provide detailed reporting and analysis on trends together with improvement plans
Conduct regular maintenance engineering audits and project records to ensure that high standards are upheld throughout
Manage and monitor the PPM schedule
Technical advice and authorising person
Manage TBR’s from start to end
Overarching management of energyand sustainability program
Technical trouble shooting across all funds
Lifecycle and forward maintenance regime development and build
Implement quote process
Manage compliance through the use of technology (‘TrackRecord, Concerto)
Assist the Account Director in reporting engineering issues to the Client, to ensure they are fully briefed with regard to budgets, control of expenditure and any potentially contentious issues arising within the buildings
To assist with the monitoring of the utility consumption, analyse data, develop plans for reduction in utility use to ensure that consumption targets are met and where this is not possible, early warning is given and that the reasons are fully understood

• Leadership, people and contract restructure
Manage supply chain engineer training programmes
Annual check of engineers qualifications and certifications
Deliver a collaborative team ethos

• Risk Management
Carry out initial risk on compliance across the whole portfolio and create recovery plan of necessary
Implement SSOW procedure alongside the QSHE Director
Check next due dates for statutory tasks before loading PPM planner
Review First Aid and Fire Evacuation procedures and advise Supply Chain Manager, SDM’s and Business Analyst
Review WRA/FRA written schemes on an annual basis
Review RAMs / COSHH policy and evaluate annually

• Supply chain performance management
Working alongside the Business Analyst, SDM’s and Supply Chain Manager to swap out poor performing suppliers
Identify high risk supplier categories and implement risk mitigation plan alongside the Supply Chain Manager, Business Analyst, QSHE Director and SDM’s
To support and monitor the performance of the sub-contractors, to include frequent formal and informal meetings, setting SMART objectives and deliverables both throughout the year as necessary

Competencies, Core Qualities and Attributes

  • Experience of plant Asset Management strategy in to Asset Management plans
  • Experience of Efficiency management of plant and equipment
  • Engineering competence and capability management across supply chain
  • Managing and implementing Lifecycle plans
  • Team Working
  • Results orientated
  • Experience of successfully managing project works from start to end

Qualifications / Experience

  • A general understanding of SFG20 and Statutory Compliance
  • Degree/ HNC equivalent in an engineering discipline preferable
  • Analytical skills and basic IT skills, such as Word, Excel
  • Previous experience in project management
  • Experience of complex building services
In return Bellrock are offering a competitive salary. Working hours are Monday – Friday based on 37.5 hours per week and 25 days holiday per year + bank holidays.
In addition to this Bellrock also offers the successful candidate employer contributed pension scheme and a Company Retail Discount Scheme.
If you are interested in applying, please submit your CV and covering letter via the link


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