Every business employs several different services to run efficiently. What is needed will depend largely on the size, stature and location of the business however there are a few facilities which are required by law.
The role of a Facilities Manager / Facilities Management team is to assess what is requires and ensure that all legal requirements are adhered to as well as ensuring a regular maintenance check plan is in place.
As mentioned, there are some facilities that are required by law under the Workplace (Health, Safety and Welfare) Regulations 1992 act which are in place to ensure that the health, safety and welfare of employees are covered daily. These regulations call for Facilities Managers to make sure that satisfactory provisions have been made for:
- Toilet and washing facilities
- Rest and eating facilities
- Workspace dimensions
A Facilities Needs Assessment will highlight what is needed by the business and which things are not necessary.
These facilities can be sorted further into two groups; soft and hard.
Soft Facilities Management / Soft Services
Soft services can be categories as services and facilities that make the workplace a better place to be in – either by making it more secure, pleasant working environment or more efficient.
Examples of Soft Facilities Management are:
- Window cleaning
- Post management
- Waste management
- Car parking
Hard Facilities Management / Hard Services
Unlike soft services, hard services are ones that cannot be removed from the premises and directly related to the fabric of the building. These services ensure the health, safety and welfare of employees are adhered to and most are required by law.
Examples of Hard Facilities Management are:
- Air Conditioning
- Building maintenance
- Fire safety systems