Delivering Social Value
We believe in the principles of improving the lives of our customers, our colleagues, and the communities in which they reside through our business actions and activities.
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Our Social Value Framework
Helping our customers, colleagues and communities recover from the impact of COVID-19
COVID-19
Recovery
Promote growth & development opportunities within our community, with access to training to develop new skills and gain meaningful employment
Community
Growth
Acting ethically in our businesses practices and engaging local businesses in our supply chain in the services we provide to customers in the public private sector
Business
Responsibility
Working with local communities to create safer, healthier, more resilient places to live, learn, work and play
Technology Driven
Innovation
Minimising the impact of our activities on the local environment and ensuring environmental performance is embedded in our sustainable procurement practices
Safety &
Well-being
Improving the operation of our customers estates through smart technological interventions, using innovation to find new solutions to old problems
Environmental
Sustainability
Our Social Value Pledges
Underpinning our Social Value Framework are a number of key pledges as part of our commitment to the values we uphold.
Social Value Action Plan
Every contract we operate will have in place a bespoke Social Value Action Plan, tailored to the specific needs of the contract and local community in which it operates
Partnerships with local SMEs and VCSEs
We will partner with a wide range of local SME and VCSE organisations to increase supply chain delivery of our social value commitments and enhance the communities that they serve.
Promoting local employment
We will strive to promote local employment for local contracts first, provide skills and development opportunities for our colleagues and encourage customers to work with us on giving all staff the national living wage.
Volunteering opportunities
We will provide volunteering opportunities for our colleagues and supply chain partners to actively participate in the communities, social enterprises and charities that we support.
Carbon reduction guidance
We will offer professional guidance and advice to all our customers to facilitate a reduction in their carbon, waste and water impact upon the environment.
Safety First Culture
We will continue to drive a safety-first culture across all the customer estates that we manage.
Social Value: Our Vision
We recognise that the relationships we have with the communities we and our supply chain work are crucial both to our business and the future prosperity, growth and sustainability of those communities. In short, their success will be our success.
Our vision is for a community that makes a strong recovery from the impact of COVID-19, that enhances the employment and education opportunities for everyone, that behaves responsibly and ethically, that is safe and healthy to live in, is environmentally sustainable, and makes best use of technology to enhance daily life.
We believe that Social Value is critical to each of the three stages of developing and implementing property and facilities management solutions, thus ensuring that the impact of our social value interventions is embedded for the long-term.
Development
Embedding Social Value solutions in bid proposals and product development
Mobilisation
Refining Social Value solutions in consultation with customers and local communities
Operation
Delivering Social Value solutions for the long term benefit of local communities