Why Bellrock

With our unique combination of professional skills, agnostic supply chain partnerships, and market-leading disruptive technology and data analytics, we implement the estate model that saves our clients money, simplifies processes and reduces risk. We match your estate ambition with a tailored solution using our software-based model to create the fastest path to efficiencies and cost savings.

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Bellrock Innovation graphic
Bellrock Innovation graphic

What we do

Our philosophy is to apply the most relevant delivery model whether that is using a supply chain or  our in-house teams. We harness the emerging world of the intelligent workplace, robotics and artificial intelligence (AI), not only to reduce costs and risk, but also to enhance the customer experience.

Using our IDEA (integrated digital estates assets) model we help our clients understand the maturity of their FM and property processes and data gathering so that we can implement the most efficient delivery model for their organisation. Our unique combination of subject matter expertise, supply chain management and world class technology mean we partner with ambitious organisations focused on competitive advantage, reducing costs and risk to realise the value of their estate.

IDEA model
Bellrock how we deliver

How we deliver

Creating a data rich map of your estate is the starting point. We collect data about the assets, your suppliers and how your buildings are used. With the data, we paint a picture together of how the estate can develop to accommodate changing organisational needs, the assets maintained and how your organisation’s wider ambitions can be supported.
We apply our experience and world-class leading technology suite, Concerto, to manage the interactions between the properties, assets and suppliers with your internal stakeholders. This becomes a roadmap for reducing cost, ensuring statutory compliance, and unlocking improvements to the workplace environment that improve productivity and customer experience.

Our Vision

The Essence of what we do

To provide peace of mind through compliant facilities and property management services delivered by our technology led professional expertise.

Who we do it for
  • Corporate
  • Government
  • Healthcare
  • Education
  • Not for profit
How we do it
  • Market Leading Technology
  • Analytics
  • FM
  • Property
  • Supply Chain Expertise
Across these service lines
  • Software
  • Workplace & Compliance
  • Technical & Real Estate
  • Maintenance & Engineering
Description on Bellrock and history

Our Story

Like our namesake, an innovative, off-shore lighthouse whose Stevenson design was originally shelved because of its radical approach, we look at things from a new perspective.

Despite being told it couldn’t be done, intrepid engineers built the Bellrock Lighthouse, the very first lighthouse at sea, making treacherous waters around submerged rocks safe. Over 200 years later the Bellrock lighthouse remains an inspiration to those prepared to challenge how people think and strive for a better way.

Today, Bellrock Property & Facilities Management continues to look at things from a new perspective, challenging the industry and the status quo. Technology has enabled this new approach, providing customers with a rich data landscape to realise the true value of their estate. We have always been a technology-enabled business, but in 2016, Bellrock made a signifi cant acquisition to benefi t all our clients so they can use their workplace as a lever for effi ciency and productivity gains. This was the addition of our powerful software engine Concerto.

Since early 2017 we have continued to add new companies from around the UK, enabling us to broaden our portfolio of advisory and delivery services in the property and technical sectors.

Corporate Responsibility

Our corporate social responsibilities are interwoven with our operational processes. This is fundamental to ensuring we impact positively on the communities where we work and develop both national and local sustainability agendas. Where we do not have direct managerial control, we work to influence others to reduce our indirect impacts. Our supply chain partners are carefully selected to ensure they align with our ethos and vision.

We also recognise that environmental management and control are major factors. Our environmental management system (EMS) was designed to ensure it satisfies the requirements of ISO14001.

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Corporate Responsibility Bellrock

The Timeline


SGP Property Services formed

2003 - 2012

  • Chesterton Workplace Management becomes a JSG company
  • SGP Property Services becomes a JSG company
  • SGP Property Services merge with Johnson Facilities Management
  • Acquisition of 7 Jarvis PFI contracts
  • The opening of the London agency office
  • Acquisition of Nickleby FM


  • MBO backed by Horizon Capital
  • SGP Property services rebranded as Bellrock
  • New Leicester head office
  • Acquisition of RBK Mechanical
  • Acquisition of 6 Dawn PFI contracts
  • Acquisitions of Stanley Hicks, Property Solutions, Concerto, Profile Consultancy & PES


  • Acquisition of ECO
  • Bellrock brand refresh
  • Acquisition of FME
  • Acquisition of Oakleaf & Nifes

Board of Directors

1200-x-Bio-Paul bean-scaled

Paul Bean


Paul has been in the Facilities Management sector for over 20 years gaining experience in both the domestic and international markets. Paul has experienced a wide range of sectors during this time cutting his teeth in the Financial Sector which saw him develop a blueprint for world class service for banking. Paul was the first to engage ‘Hospitality Assured’ in FM, a standard that is now widely used in corporate workplace.

Stephen Perkins CFO Bellrock

Stephen Perkins


Stephen has had a 20 year career working with management teams and private equity backed business. He has deep experience in developing B2B service offerings having been a CFO and CEO of a number of tech based businesses in a variety of sectors ranging from telecoms, electronics and aviation.

Dave Richards Bellrock CCO BIO

Dave Richards


Dave is an engineer by background and was one of the first winners of the BIFM FM of the Year Award. He has significant experience leading frontline operational delivery, customer relationships and sales and marketing activity. With over 28 years experience in the engineering and facilities management world Dave is now the Chief Operations Officer for the Bellrock group, managing and directing all group operations and supply chain management activity.

Greg Davies CTO bio

Greg Davies


Greg is an experienced director of operations with a successful background working in the computer software industry. Greg has a master’s degree in project management and was the technology architect for Concerto, the platform for facilities and project management and service delivery. Greg’s role is to lead the technology integration and development as well as the inter-departmental operational processes, the support engine for service delivery.

Meet the Experts

The members of our Bellrock team are selected for their knowledge, experience and ability to advise our clients on how services and technical solutions can be tailored to their specific requirements. Get in touch with one of our experts to help your organisation realise the ambition of its estate.

Managing Director Adam Smith - Concerto

Adam Smith

Managing Director

Adam is a tenacious, innovative technologist who has led the design, development and deployment of award winning digital identity platforms in a variety of different markets including; Government, Aviation and Construction. He brings to the table a strong technical and operational background which includes business development, product creation, programme delivery and technology leadership has been built over 13 years at Human Recognition Systems.
Steve DeRycke

Steve DeRycke

Concerto's Technical Director

Steve set up Concerto Support Services Ltd in conjunction with Kevan Davey in 2004, implementing a leading web-based suite of software for project, property asset and facilities management. The solution was developed initially to support transformation projects within the UK Local Government, specifically to support Government collaborative strategy in managing estates and large-scale capital projects. It has since been taken up in both the public and private sector and has become a leader in its field.
James Heysmond Business Development Director BIO

James Heysmond

Business Development Director

James has a unique perspective. Before joining the business he was a client who had implemented the Concerto system. With seven years of experience he is able to guide and advise clients on a range of questions from managing compliance obligations, to mapping current processes and determining how these can be streamlined using the technology.
James also explores how new technologies, such as IOT, can make a difference to everyday facilities and property processes.

Andrew Austerberry

Mobilisation Director

Andrew is a highly experienced consultant, with over 20+ years of experience in the software industry. Andrew and his team are responsible for implementing the Concerto CAFM/IWMS solution into large, sophisticated estates in the public and private sectors.

During his tenure, Andrew has streamlined the Concerto CAFM/IWMS mobilisation process, enabling customers adopting the full Concerto IWMS solution to get up and running quickly with best in class configuration.

Successful Concerto CAFM/IWMS mobilisations include the City of London Corporation, NHS England, Sheffield Teaching Hospitals NHS Foundation Trust, Isle of Man Government, Urban Nest Student accommodation and many more.

Stuart Cripps Software Head of Client services BIO

Stuart Cripps

Software Head of Client Services

Stuart has over 7 years’ experience advising clients in the property management software sector. Stuart’s role is to develop functionality that meets changing client requirements ensuring continuity with their internal processes. He has been responsible for implementing procure to pay, onboarding the supply chain and expanding the use of the software to drive efficiencies.

Stuart is expert at streamlining and enhancing business processes using the Concerto software to achieve significant cost savings.

Mike Smart tab for bio

Mike Smart

Managing Director - Workplace and Compliance

Workplace expert in public sector projects.

Mike Smart has significant experience of managing complex public sector projects. His portfolio of contracts includes some of the most mature PFI contracts in the UK, LiftCos and SPVs where Bellrock is a significant shareholder. Mike brings energy and drive raising standards in performance and delivering value. Mike is leading the development of the bespoke Concerto platform to integrate the complex KPI reporting structures often demanded by public sector contracts.

500 x 357 team Annette Best

Annette Best

Managing Director Workplace & Compliance Services - Commercial

Annette joined the group in June 2020 as a Strategic Accounts Director and was promoted to Managing Director Workplace & Compliance Services - Commercial in 2021 and is responsible for all WCS contracts within the commercial sector.

Annette brings to the table over 20 years of industry expertise and experience, having previously held senior positions at Norland, ISS, Sodexo and Johnson & Johnson.

Business Development Director Bio Kelly Long Bellrock

Kelly Long

Business Development Director – Commercial

Workplace expert in the corporate, retail and leisure sectors.

With over 20 years’ experience in property and facilities management, Kelly is the Bellrock expert for the corporate, retail and leisure sectors. Kelly has been creating service solutions to increase compliance, reduce cost and improve the customer experience and that of the in-house teams who work there. Kelly understands that the environment typifies the brand. In dynamic sectors it must keep pace with every changing consumer needs.

Kelly is focused on using technology to streamline processes and use data to make informed and effective decisions about the workplace.

Demitri Maldonando Business Develop Director- Corporate BIO

Demitri Maldonado

Business Development Director – Goverment / Local Authority

Workplace expert in the government, healthcare and local authority sectors.

Demitri has over 15 years’ experience working developing property and facilities solutions with the public sector. He has been involved with local authority that are investing and developing property in order to generate additional income streams, with healthcare using property to support a commitment to providing the best possible care to the community at large and with central government projects to share resources and improve the provision of effective management information.

Demitri is committed to helping clients identify the best outcomes using good practice underpinned by technology.

500 x 357 team Lee Cooper

Lee Cooper

Business Development Director - Education

Lee has a wealth of experience across both the Private and Public sectors, providing added value and innovation to the mechanical and electrical contracts to various clients. His sectors of expertise include education, health care, major retailers, industrial facilities and private enterprise.
Neil Triggs Bellrock Technical and Real Estate Services

Neil Triggs

Managing Director of Technical & Real Estate

Neil is a Chartered Surveyor with over 30 years-experience across the property and public sectors.
He supports major institutional, investor, commercial and public sector clients by leading delivery and managing major work streams or frameworks delivering Building Consultancy and Project Management. His sector expertise includes retail, shopping centres, logistics, distribution warehousing and PFI assets. Operationally , Neil has managed teams of up to 70 people in delivering a broad range of Building Consultancy and Compliance services.
Andrew Morley Head of Landlord services

Andrew Morley MRICS ACIArb

Head of Real Estate Services

Andrew is a leading service charge expert with over 35 years’ experience, specialising in property and construction disputes and matters relating to landlord and tenant relationships. He has acted as an expert witness on numerous occasions and was a quantum expert in a multi-million High Court case in 2017. Andrew was instrumental in the launch of the highly regarded annual SCOR report that benchmarks service charge payments and management to the RICS code of practice.
Russel Heath- Head of Occupied Services BIO

Russell Heath BSc (Hons) MRICS

Head of Retail, Leisure and Industrial

Russell Heath is a Chartered Surveyor, who for the last 15 years,has specialised in commercial service charge management.

Russell is an acknowledged expert in the service charge field, with long-standing clients in the retail sector. He provides occupiers with comprehensive service charge management advice, focused on commercial return. Russell has been actively involved in the RICS professional statement – Service charges in commercial property and is a regular speaker for the RICS CPD Foundation seminars.

Nigel White Business Development Director Bellrock

Nigel White BEng MBA

Business Development Director - Property

Prior to joining Bellrock in 2013 Nigel completed an MBA at the University of Bath and before that was in Education in the Middle East. He has worked with the Real Estate part of Bellrock for 6 years and has been responsible for Business Development, Marketing and Research for much of that time. Nigel contacts, meets with and discusses Bellrock’s services with prospective clients before handing over to the various Operations teams. He also oversees the Research branch of the work including the publication of two annual service charge benchmarking publications covering the Office and Retail sector.
Jeremy Honor

Jeremy Honor

Business Director

Jeremy has 30 years’ experience in facilities industry, providing specialist technical advice and guidance to support the operation & maintenance of property and workplace spaces through a range of technical hard FM services and outputs. Providing a wealth of technical expertise and experience across multiple operational environments. Designing bespoke asset management outputs and processes aligned with organisational strategies to deliver compliance, cost and risk management objectives through both mobile and static engineering resources.
Colin Campbell bio

Colin Campbell

Operations Director (South)

Life cycle replacement expert.

Colin is a highly experienced engineer with over 40 years working in the healthcare, education and commercial sectors. Any requirement to replace or renew HVAC or M&E plant requires planning to minimise disruption, selection of the appropriate product and a focus on energy efficiency. Colin’s professional advice is invaluable for operating within capital expenditure budgets and reducing risk.

Headshot image of Jon Knowles

Jon Knowles

Operations Director (M&E North)

Jon manages operational delivery of electrical services through reactive and planned preventative maintenance through to projects for a large portfolio of Education, Public Sector, Retail and Leisure clients. Jon is also a member of the Institution of Engineering & Technology.
Headshot photo of Craig McClelland.

Craig McClelland

Operations Director (M&E North)

Craig has 18 years, experience in the FM industry working in retail & leisure, education and the public sector. He has a wealth of project and refurbishment experience and is from the Building Fabric Trade background. Craig also has experience in managing teams of Contracts Managers/QS Branch Managers, Fabric Engineers and Sub-contractors. Craig founded FME in 2008 and has been a successful Fabric Director for 11 years.

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