Why Bellrock
With our unique combination of professional skills, agnostic supply chain partnerships, and market-leading disruptive technology and data analytics, we implement the estate model that saves our clients money, simplifies processes and reduces risk. We match your estate ambition with a tailored solution using our software-based model to create the fastest path to efficiencies and cost savings.
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What we do
Our philosophy is to apply the most relevant delivery model whether that is using a supply chain or our in-house teams. We harness the emerging world of the intelligent workplace, robotics and artificial intelligence (AI), not only to reduce costs and risk, but also to enhance the customer experience.
Using our IDEA (integrated digital estates assets) model we help our clients understand the maturity of their FM and property processes and data gathering so that we can implement the most efficient delivery model for their organisation. Our unique combination of subject matter expertise, supply chain management and world class technology mean we partner with ambitious organisations focused on competitive advantage, reducing costs and risk to realise the value of their estate.
How we deliver
Creating a data rich map of your estate is the starting point. We collect data about the assets, your suppliers and how your buildings are used. With the data, we paint a picture together of how the estate can develop to accommodate changing organisational needs, the assets maintained and how your organisation’s wider ambitions can be supported.
We apply our experience and world-class leading technology suite, Concerto, to manage the interactions between the properties, assets and suppliers with your internal stakeholders. This becomes a roadmap for reducing cost, ensuring statutory compliance, and unlocking improvements to the workplace environment that improve productivity and customer experience.
Our Vision
The Essence of what we do
To provide peace of mind through compliant facilities and property management services delivered by our technology led professional expertise.
Who we do it for
- Corporate
- Government
- Healthcare
- Education
- Not for profit
How we do it
- Market Leading Technology
- Analytics
- FM
- Property
- Supply Chain Expertise
Across these service lines
- Software
- Workplace & Compliance
- Technical & Real Estate
- Maintenance & Engineering
Our Story
Like our namesake, an innovative, off-shore lighthouse whose Stevenson design was originally shelved because of its radical approach, we look at things from a new perspective.
Despite being told it couldn’t be done, intrepid engineers built the Bellrock Lighthouse, the very first lighthouse at sea, making treacherous waters around submerged rocks safe. Over 200 years later the Bellrock lighthouse remains an inspiration to those prepared to challenge how people think and strive for a better way.
Today, Bellrock Property & Facilities Management continues to look at things from a new perspective, challenging the industry and the status quo. Technology has enabled this new approach, providing customers with a rich data landscape to realise the true value of their estate. We have always been a technology-enabled business, but in 2016, Bellrock made a signifi cant acquisition to benefi t all our clients so they can use their workplace as a lever for effi ciency and productivity gains. This was the addition of our powerful software engine Concerto.
Since early 2017 we have continued to add new companies from around the UK, enabling us to broaden our portfolio of advisory and delivery services in the property and technical sectors.
Our Sectors
Bellrock works with organisations across all industry sectors where the quality of the workplace and compliance are essential. We have particular experience in Corporate, Education, Government, Healthcare, Local Authority and Retail and Leisure.
Whether creating an effective compliance regime and maintenance plans for critical assets or managing the extensive HTM (Health Technical Memoranda) indicators, our knowledge and experience helps organisations streamline processes and drive efficiencies.
Our professionally qualified team also advises local authorities, retail and leisure organisations and schools on maximising their assets by disposing of property or land to generate capital receipts.
Bellrock is a supplier to a number of key frameworks such as the Crown Commercial Services, Efficiency East Midlands (EEM), GCloud, for our Concerto software, and Fusion21 Framework’s for CAFM, estate and facilities management.
Corporate Responsibility
Our corporate social responsibilities are interwoven with our operational processes. This is fundamental to ensuring we impact positively on the communities where we work and develop both national and local sustainability agendas. Where we do not have direct managerial control, we work to influence others to reduce our indirect impacts. Our supply chain partners are carefully selected to ensure they align with our ethos and vision.
We also recognise that environmental management and control are major factors. Our environmental management system (EMS) was designed to ensure it satisfies the requirements of ISO14001.
The Timeline
2000
SGP Property Services formed
2003 - 2012
- Chesterton Workplace Management becomes a JSG company
- SGP Property Services becomes a JSG company
- SGP Property Services merge with Johnson Facilities Management
- Acquisition of 7 Jarvis PFI contracts
- The opening of the London agency office
- Acquisition of Nickleby FM
2013-2017
- MBO backed by Horizon Capital
- SGP Property services rebranded as Bellrock
- New Leicester head office
- Acquisition of RBK Mechanical
- Acquisition of 6 Dawn PFI contracts
- Acquisitions of Stanley Hicks, Property Solutions, Concerto, Profile Consultancy & PES
2018-2019
- Acquisition of ECO
- Bellrock brand refresh
- Acquisition of FME
- Acquisition of Oakleaf & Nifes
Board of Directors
Gerry Higgins
Chairman
Gerry is an experienced, seasoned senior executive well known to Horizon Capital who has headed up several platform businesses as Chairman where significant transformational change was required. Appointed in 2012 Gerry has very substantial buy and build expertise having been involved in greater than hundred transactions, both buy and sell, in his career to date. He brings a wealth of operational know how, strategic insight and execution skills to the Chairman role.
David Smith
CEO
David has significant experience in the business services market, initially as a finance director before taking up the position of Managing Director of Parcelforce Worldwide and CEO of the Post Office, amongst other executive appointments. David has focused on enhancing the capabilities of the business, leading a series of significant acquisitions to establish Bellrock as the leading technology-driven FM and property management business underpinned by the unique Concerto software.
Alex Rudzinski
CFO
Alex is a chartered accountant who has held senior finance roles in plc and private equity-backed businesses such as Homeserve Membership Ltd and Regus plc. He has drawn on his significant experience of mergers and acquisitions whilst at Bellrock. Commercially focussed due diligence and negotiation are two of Alex’s attributes that have built a fully integrated technology-driven FM and property management business powered by our asset and project management Concerto software.
Greg Davies
CTO
Greg is an experienced director of operations with a successful background working in the computer software industry. Greg has a master’s degree in project management and was the technology architect for Concerto, the platform for facilities and project management and service delivery. Greg’s role is to lead the technology integration and development as well as the inter-departmental operational processes, the support engine for service delivery.
Dave Richards
CCO
Dave is an engineer by background and was one of the first winners of the BIFM FM of the Year Award. He has significant experience leading frontline operational delivery, customer relationships and sales and marketing activity. With over 28 years experience in the engineering and facilities management world Dave is now the Chief Customer Officer for the Bellrock group managing and directing all group operations, Sales and marketing activity.
Mark Rogerson
Non-Executive Director
Mark is a Non-Executive Director with a wealth of B2B and B2C knowledge. He has a strong and diverse track record of building and leading complex businesses in the outsourcing and technology and software sectors having held Managing Director roles at Serco, Costain and as CEO of Speedy Hire. He is chair and non-executive director for four companies providing thought leadership in business transformation, optimisation, delivering enterprise value and service excellence.
Meet the Experts
The members of our Bellrock team are selected for their knowledge, experience and ability to advise our clients on how services and technical solutions can be tailored to their specific requirements. Get in touch with one of our experts to help your organisation realise the ambition of its estate.
- Software Experts
- Workplace & Compliance Experts
- Technical & Real Estate Experts
- Maintenance & Engineering Experts
Kevan has over 20 years’ experience advising clients and implementing property management software. In 2004 he co-founded Concerto believing there is a market for a web based platform that enables clients to have a single truth about their estate, be that for compliance, life cycle management or asset tracking. Kevan works collaboratively with clients advising on how to identify, categorise and manage assets using the Concerto system.
Kevan has significant experience in developing analytics to create dashboards for performance against different criteria, as well as creating an holistic view of benchmarking data.
Steve set up Concerto Support Services Ltd in conjunction with Kevan Davey in 2004, implementing a leading web-based suite of software for project, property asset and facilities management. The solution was developed initially to support transformation projects within the UK Local Government, specifically to support Government collaborative strategy in managing estates and large-scale capital projects. It has since been taken up in both the public and private sector and has become a leader in its field.
James has a unique perspective. Before joining the business he was a client who had implemented the Concerto system. With seven years of experience he is able to guide and advise clients on a range of questions from managing compliance obligations, to mapping current processes and determining how these can be streamlined using the technology.
James also explores how new technologies, such as IOT, can make a difference to everyday facilities and property processes.
James also explores how new technologies, such as IOT, can make a difference to everyday facilities and property processes.
The majority of Sally’s career has been in process mapping and system improvements, with over three years working with property management software. She takes a collaborative and constructive approach to mobilising the Concerto software, tailoring it to the organisational requirements and user group needs.
Sally understands that no one project is the same and revels in seeing the processes that support the deployment evolving so that clients can realise the full benefits of an end to end system.
Stuart has over 7 years’ experience advising clients in the property management software sector. Stuart’s role is to develop functionality that meets changing client requirements ensuring continuity with their internal processes. He has been responsible for implementing procure to pay, onboarding the supply chain and expanding the use of the software to drive efficiencies.
Stuart is expert at streamlining and enhancing business processes using the Concerto software to achieve significant cost savings.
Workplace expert in public sector projects.
Mike Smart has significant experience of managing complex public sector projects. His portfolio of contracts includes some of the most mature PFI contracts in the UK, LiftCos and SPVs where Bellrock is a significant shareholder. Mike brings energy and drive raising standards in performance and delivering value. Mike is leading the development of the bespoke Concerto platform to integrate the complex KPI reporting structures often demanded by public sector contracts.
Workplace expert in the government, healthcare and local authority sectors.
Demitri has over 15 years’ experience working developing property and facilities solutions with the public sector. He has been involved with local authority that are investing and developing property in order to generate additional income streams, with healthcare using property to support a commitment to providing the best possible care to the community at large and with central government projects to share resources and improve the provision of effective management information.
Demitri is committed to helping clients identify the best outcomes using good practice underpinned by technology.
Workplace expert in the corporate, retail and leisure sectors.
With over 20 years’ experience in property and facilities management, Kelly is the Bellrock expert for the corporate, retail and leisure sectors. Kelly has been creating service solutions to increase compliance, reduce cost and improve the customer experience and that of the in-house teams who work there. Kelly understands that the environment typifies the brand. In dynamic sectors it must keep pace with every changing consumer needs.
Kelly is focused on using technology to streamline processes and use data to make informed and effective decisions about the workplace.
Expert in workplace consultancy for the education sector.
Valerie has over 18 years experience working facilities management, seven of which have been spent working with the education sector. Valerie takes a strategic view, helping clients think about their long-term goals, as well as the day to day property challenges. Valerie has significant experience in creating an estates solution specifically for education environments where there is careful consideration of how to reduce spend without impacting on the quality of service.
By leveraging the estate any school has opportunities to innovate and improve the environment for educators and students, directly impacting learning outcomes.
Estates consultancy expert.
Andrew is a Chartered Surveyor with over 25 years' experience in the property sector. He supports asset managers, property owners and occupiers to develop, maintain and operate their portfolio using his extensive knowledge and experience. Andrew combines his technical project management and building surveying expertise with the application of new technologies to deliver robust property advice.
Andrew also works with clients co-ordinating refurbishment and new build construction projects.
Expert for project management and capital works projects.
David has significant experience in managing the end to end process for turnkey projects from feasibility and concept, to practical delivery. David leads the delivery of diverse projects from single asset replacement to full design. These can be as complex as an extension to a school or hospital, or an office refurbishment. David manages every aspect of the project including the tender process, creating a cohesive on-site delivery team to execute the project on time and within budget.
Andrew is a leading service charge expert with over 35 years’ experience, specialising in property and construction disputes and matters relating to landlord and tenant relationships. He has acted as an expert witness on numerous occasions and was a quantum expert in a multi-million High Court case in 2017. Andrew was instrumental in the launch of the highly regarded annual SCOR report that benchmarks service charge payments and management to the RICS code of practice.
Russell Heath is a Chartered Surveyor, who for the last 15 years,has specialised in commercial service charge management.
Russell is an acknowledged expert in the service charge field, with long-standing clients in the retail sector. He provides occupiers with comprehensive service charge management advice, focused on commercial return. Russell has been actively involved in the RICS professional statement – Service charges in commercial property and is a regular speaker for the RICS CPD Foundation seminars.
Neil is a Chartered Surveyor with over 30 years-experience across the property and public sectors.
He supports major institutional, investor, commercial and public sector clients by leading delivery and managing major work streams or frameworks delivering Building Consultancy and Project Management. His sector expertise includes retail, shopping centres, logistics, distribution warehousing and PFI assets. Operationally , Neil has managed teams of up to 70 people in delivering a broad range of Building Consultancy and Compliance services.
He supports major institutional, investor, commercial and public sector clients by leading delivery and managing major work streams or frameworks delivering Building Consultancy and Project Management. His sector expertise includes retail, shopping centres, logistics, distribution warehousing and PFI assets. Operationally , Neil has managed teams of up to 70 people in delivering a broad range of Building Consultancy and Compliance services.
Hasi is an engineer with over 30 years' experience in the mechanical and electrical services sector. He has significant knowledge and insight in predictive maintenance technologies, developing critical asset preventative maintenance programmes to help clients reduce costs and improve reliability.
Benchmarking products and service costs means Hasi also advises managing agents on budgeting service charge allocation against key asset maintenance priorities.
Benchmarking products and service costs means Hasi also advises managing agents on budgeting service charge allocation against key asset maintenance priorities.
Life cycle replacement expert.
Colin is a highly experienced engineer with over 40 years working in the healthcare, education and commercial sectors. Any requirement to replace or renew HVAC or M&E plant requires planning to minimise disruption, selection of the appropriate product and a focus on energy efficiency. Colin’s professional advice is invaluable for operating within capital expenditure budgets and reducing risk.
Jeremy has 30 years’ experience in facilities industry, providing specialist technical advice and guidance to support the operation & maintenance of property and workplace spaces through a range of technical hard FM services and outputs. Providing a wealth of technical expertise and experience across multiple operational environments. Designing bespoke asset management outputs and processes aligned with organisational strategies to deliver compliance, cost and risk management objectives through both mobile and static engineering resources.
Jon manages operational delivery of electrical services through reactive and planned preventative maintenance through to projects for a large portfolio of Education, Public Sector, Retail and Leisure clients. Jon is also a member of the Institution of Engineering & Technology.
Craig has 18 years, experience in the FM industry working in retail & leisure, education and the public sector. He has a wealth of project and refurbishment experience and is from the Building Fabric Trade background. Craig also has experience in managing teams of Contracts Managers/QS Branch Managers, Fabric Engineers and Sub-contractors. Craig founded FME in 2008 and has been a successful Fabric Director for 11 years.
