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Why Bellrock

With our unique combination of professional skills, agnostic supply chain partnerships, and market-leading disruptive technology and data analytics, we implement the estate model that saves our clients money, simplifies processes and reduces risk. We match your estate ambition with a tailored solution using our software-based model to create the fastest path to efficiencies and cost savings.

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Bellrock Innovation graphic
Bellrock Innovation graphic

What we do

Our philosophy is to apply the most relevant delivery model whether that is using a supply chain or  our in-house teams. We harness the emerging world of the intelligent workplace, robotics and artificial intelligence (AI), not only to reduce costs and risk, but also to enhance the customer experience.

Using our IDEA (integrated digital estates assets) model we help our clients understand the maturity of their FM and property processes and data gathering so that we can implement the most efficient delivery model for their organisation. Our unique combination of subject matter expertise, supply chain management and world class technology mean we partner with ambitious organisations focused on competitive advantage, reducing costs and risk to realise the value of their estate.

IDEA model
Bellrock how we deliver

How we deliver

Creating a data rich map of your estate is the starting point. We collect data about the assets, your suppliers and how your buildings are used. With the data, we paint a picture together of how the estate can develop to accommodate changing organisational needs, the assets maintained and how your organisation’s wider ambitions can be supported.
We apply our experience and world-class leading technology suite, Concerto, to manage the interactions between the properties, assets and suppliers with your internal stakeholders. This becomes a roadmap for reducing cost, ensuring statutory compliance, and unlocking improvements to the workplace environment that improve productivity and customer experience.

Our Vision

The Essence of what we do

To provide peace of mind through compliant facilities and property management services delivered by our technology led professional expertise.

THE ESSENCE OF WHAT WE DO
Who we do it for
  • Corporate
  • Government
  • Healthcare
  • Education
  • Leisure, Retail & Hospitality
  • Not for profit
THE ESSENCE OF WHAT WE DO
How we do it
  • Market Leading Technology
  • Analytics
  • FM
  • Property
  • Supply Chain Expertise
THE ESSENCE OF WHAT WE DO
Across these service lines
  • Technologies
  • Workplace Services
  • Consulting
  • Engineering
Description on Bellrock and history

Our Story

Like our namesake, an innovative, off-shore lighthouse whose Stevenson design was originally shelved because of its radical approach, we look at things from a new perspective.

Despite being told it couldn’t be done, intrepid engineers built the Bellrock Lighthouse, the very first lighthouse at sea, making treacherous waters around submerged rocks safe. Over 200 years later the Bellrock lighthouse remains an inspiration to those prepared to challenge how people think and strive for a better way.

Today, Bellrock Property & Facilities Management continues to look at things from a new perspective, challenging the industry and the status quo. Technology has enabled this new approach, providing customers with a rich data landscape to realise the true value of their estate. We have always been a technology-enabled business, but in 2016, Bellrock made a signifi cant acquisition to benefi t all our clients so they can use their workplace as a lever for effi ciency and productivity gains. This was the addition of our powerful software engine Concerto.

Since early 2017 we have continued to add new companies from around the UK, enabling us to broaden our portfolio of advisory and delivery services in the property and technical sectors.

Corporate Responsibility

Our corporate social responsibilities are interwoven with our operational processes. This is fundamental to ensuring we impact positively on the communities where we work and develop both national and local sustainability agendas. Where we do not have direct managerial control, we work to influence others to reduce our indirect impacts. Our supply chain partners are carefully selected to ensure they align with our ethos and vision.

We also recognise that environmental management and control are major factors. Our environmental management system (EMS) was designed to ensure it satisfies the requirements of ISO14001.

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Corporate Responsibility Bellrock

The Timeline

  • 2000

    SGP Property Services was established in the year 2000, delivering reliable and professional solutions for residential and commercial clients alike.

  • 2003 - 2012

    • Chesterton Workplace Management becomes a JSG company
    • SGP Property Services becomes a JSG company
    • SGP Property Services merge with Johnson Facilities Management
    • Acquisition of 7 Jarvis PFI contracts
    • The opening of the London agency office
    • Acquisition of Nickleby FM

  • 2013-2017

    • MBO backed by Horizon Capital
    • SGP Property services rebranded as Bellrock
    • New Leicester head office
    • Acquisition of RBK Mechanical
    • Acquisition of 6 Dawn PFI contracts
    • Acquisitions of Stanley Hicks, Property Solutions, Concerto, Profile Consultancy & PES

  • 2018-2019

    • Acquisition of ECO
    • Bellrock brand refresh
    • Acquisition of FME
    • Acquisition of Oakleaf & Nifes

  • 2019 - 2021

    • New ownership and backing from Sun European Partners, LLP
    • Acquisition of Fasset
    • Acquisition ofB38Group

  • 2022

    • Acquisition of John Rowan and Partners
    • Acquisition of Martech

  • 2023

    • Acquisition of Carbon Architecture
    • Acquisition of Capital and Provincial
    • Acquisition of Mobiess

  • 2024

    Bellrock officially merges with the Jordon Group, combining expertise which deliver enhanced services and innovative solutions.

Executive Leadership Team

Carlo Alloni

CEO

Carlo has a strong background in both technology and services having held sales and operational leadership roles with Ericsson, Cable & Wireless, Mitie, and more recently as a consultant to corporate organisations. Carlo is known for his natural ability to inspire and drive meaningful change through his focus on people and personal engagement.

Neil Kay

CFO

Neil brings a significant level of experience in our sector having previously held positions with Mitie, Cushman and Wakefield, and more recently Gleeds.

Adam Smith

CTO & Managing Director of Bellrock Technologies

Adam is a tenacious, innovative technologist who has led the design, development and deployment of award winning digital identity platforms in a variety of different markets including; Government, Aviation and Construction. He brings to the table a strong technical and operational background which includes business development, product creation, programme delivery and technology leadership has been built over 13 years at Human Recognition Systems.

Nick Denny

Managing Director of Workplace Services

Nick has considerable experience working for several global outsourcing organisations where he was responsible for winning and delivering complex, multi-region workplace services contracts for customers across various sectors. Nick also set up and ran a Project Management and Consultancy businesses and prior to that had a career as Major in the British Army.

Gurpal Virdee

Managing Director of Bellrock Consulting

Gurpal joined John Rowan and Partners in 2004 as a chartered building surveyor. Having spent many years working with local authorities and blue-chip clients, he understands the pressures of delivering to meet challenging requirements. Gurpal was elected to managing partner in 2017 and now heads up Bellrock's Consulting.

John Hamilton

Dr John Hamilton

Chief People Officer

John has a proven track record of successfully delivering people, risk and governance strategies for organisations operating in property, banking, retail, service, education and voluntary sectors. He has led the implementation of a new People Strategy at Bellrock that has transformed its employee value proposition and employee engagement strategies.

Colette Fellows

Managing Director, Engineering

Colette brings a wealth of experience to lead Bellrock with over 30 years in the retail, hospitality, and facilities management sectors, Colette has a proven track record of leading large teams to deliver services that enhance the customer experience and contribute to the strategic success of her clients.

Meet the Experts

The members of our Bellrock team are selected for their knowledge, experience and ability to advise our clients on how services and technical solutions can be tailored to their specific requirements. Get in touch with one of our experts to help your organisation realise the ambition of its estate.

Managing Director Adam Smith - Concerto

Adam Smith

CTO & Managing Director of Bellrock Technologies

Adam is a tenacious, innovative technologist who has led the design, development and deployment of award winning digital identity platforms in a variety of different markets including; Government, Aviation and Construction. He brings to the table a strong technical and operational background which includes business development, product creation, programme delivery and technology leadership has been built over 13 years at Human Recognition Systems.
Steve DeRycke

Steve DeRycke

Concerto's Technical Director

Steve set up Concerto Support Services Ltd in conjunction with Kevan Davey in 2004, implementing a leading web-based suite of software for project, property asset and facilities management. The solution was developed initially to support transformation projects within the UK Local Government, specifically to support Government collaborative strategy in managing estates and large-scale capital projects. It has since been taken up in both the public and private sector and has become a leader in its field.
James Heysmond Business Development Director BIO

James Heysmond

Business Development Director

James has a unique perspective. Before joining the business he was a client who had implemented the Concerto system. With seven years of experience he is able to guide and advise clients on a range of questions from managing compliance obligations, to mapping current processes and determining how these can be streamlined using the technology.
James also explores how new technologies, such as IOT, can make a difference to everyday facilities and property processes.
Stuart Cripps Software Head of Client services BIO

Stuart Cripps

Software Head of Client Services

Stuart has over 7 years’ experience advising clients in the property management software sector. Stuart’s role is to develop functionality that meets changing client requirements ensuring continuity with their internal processes. He has been responsible for implementing procure to pay, onboarding the supply chain and expanding the use of the software to drive efficiencies.

Stuart is expert at streamlining and enhancing business processes using the Concerto software to achieve significant cost savings.

Andrew Austerberry

Mobilisation Director

Andrew is a highly experienced consultant, with over 20+ years of experience in the software industry. Andrew and his team are responsible for implementing the Concerto CAFM/IWMS solution into large, sophisticated estates in the public and private sectors.

During his tenure, Andrew has streamlined the Concerto CAFM/IWMS mobilisation process, enabling customers adopting the full Concerto IWMS solution to get up and running quickly with best in class configuration.

Successful Concerto CAFM/IWMS mobilisations include the City of London Corporation, NHS England, Sheffield Teaching Hospitals NHS Foundation Trust, Isle of Man Government, Urban Nest Student accommodation and many more.

Nick Denny

Managing Director of Workplace Services

Nick has considerable experience working for several global outsourcing organisations where he was responsible for winning and delivering complex, multi-region workplace services contracts for customers across various sectors. Nick also set up and ran a Project Management and Consultancy businesses and prior to that had a career as Major in the British Army.

Nick brings this wealth of integrated services experience to leading Bellrock’s Workplace Services business (previously known as Workplace Services). Comprising Supply Chain, Client Service Centre, Mobilisation capabilities, underpinned by Concerto, our Integrated Workplace Management System, Workplace Services delivers the full range of integrated FM and Estates services to diverse customers across commercial and public sectors, including PFI.

Bellrock’s independent supply chain enables Nick and the team to work closely with clients to devise bespoke solutions that deliver the best value across their property portfolio. Whether Principal Contractor, Managing Agent, or Bellrock’s innovative Strategic Service Integrator model are adopted, the focus is always on delivering insight that optimise performance across compliance, cost, carbon and the customer experience.

Ryan Wallace

Projects Director

As Projects Director, Ryan is creating and running a new area of business growth for the Workplace Services team, where are investing in Bellrock’s turnkey market offering. Ryan brings a wealth of experience from the Fit Out and Frameworks sector. He spent the last 10 years at ISG where he managed and delivered national accounts in commercial and retail banking, food and beverage, large corporate clients, and retail.

As we seek to broaden and deepen our offering for clients, Project Management will increasingly become a key part of our solution, from office fit outs, refurbishments, capital estate investment, lifecycle works and engineering projects. Contact Ryan to find out more.

John Dearing

Sales Director, Workplace Services

John brings a wealth of growth expertise, having led sales teams at large Facilities Management and Decarbonisation organisations. Prior to joining Bellrock, John was Bidding and Mobilisations Director at Equans.

Gurpal Virdee

Managing Director of Bellrock Consulting

Gurpal joined John Rowan and Partners in 2004 as a chartered building surveyor. Having spent many years working with local authorities and blue-chip clients, he understands the pressures of delivering to meet challenging requirements. Gurpal was elected to managing partner in 2017 and now heads up Bellrock's Consulting.
Andrew Morley Head of Landlord services

Andrew Morley MRICS ACIArb

Head of Real Estate Services

Andrew is a leading service charge expert with over 35 years’ experience, specialising in property and construction disputes and matters relating to landlord and tenant relationships. He has acted as an expert witness on numerous occasions and was a quantum expert in a multi-million High Court case in 2017. Andrew was instrumental in the launch of the highly regarded annual SCOR report that benchmarks service charge payments and management to the RICS code of practice.
Russel Heath- Head of Occupied Services BIO

Russell Heath BSc (Hons) MRICS

Head of Retail, Leisure and Industrial

Russell Heath is a Chartered Surveyor, who for the last 15 years,has specialised in commercial service charge management.

Russell is an acknowledged expert in the service charge field, with long-standing clients in the retail sector. He provides occupiers with comprehensive service charge management advice, focused on commercial return. Russell has been actively involved in the RICS professional statement – Service charges in commercial property and is a regular speaker for the RICS CPD Foundation seminars.

Will Todd

Managing Director of Carbon Architecture

Will Todd, MD of Carbon Architecture, brings over 20 years of industry expertise in sustainability, carbon management, engineering, and manufacturing. He leads the company's mission to deliver carbon, utility, and waste savings to manufacturing industries and public sectors, guiding businesses towards formulating comprehensive Net Zero Strategies. With profound technical knowledge of industrial-scale energy systems and his adeptness in distilling complex concepts into actionable insights, Will is a pivotal driving force in propelling sustainable practices within the industry.

Mash Halai

Managing Director John Rowan & Partners

Mash joined John Rowan and Partners in the mid-1990s while studying for a degree in quantity surveying. Since then, he has worked his way up to managing director, having led the residential development and regeneration team delivering new homes and regenerating local communities. Mash builds strong relationships at all levels and combines a strategic vision with the ability to adapt quickly to different situations and demands.

Andrew Chisholm

Managing Director of Capital & Provincial

Prior to the formation of C&P Andrew was the co-founder and Managing Director of Chisholm Nurser and Partners. Formed in January 1994, the company grow from a year one turnover of £189,000 and three staff to an eventual 160-strong nationwide consultancy practice with 11 offices and a turnover of £12m. The company was sold to Land America in August 2007 and Andrew being retained as European managing director.

Andrew has strong people skills and team management experience in the planning and delivery of major new build, refurbishment and fit out construction projects. A good communicator with the ability to draw the professional team together to produce results.

Jerry Nichols BA(Hons) MSc

Managing Director, Martech

Having obtained his MSc in Concrete Technology, Construction & Management, Jerry has worked in the industry for over 30 years.
Specialising in concrete and building fabric condition surveys and testing of existing buildings and structures, initially undertaking the onsite surveys he progressed to his current position as MD.

From high rise tower blocks, offices and multi-storey car parks to art deco houses and stadiums he has assisted and advised clients on how to maintain their buildings through successful repair and refurbishment.

He has worked on projects for London Boroughs, Local Councils, Structural Engineers, the City of London, Developers and Private Clients – all over the UK.

He manages a specialist company and group of experienced staff undertaking these surveys and associated projects.

Colette Fellows

Managing Director, Engineering

Colette brings a wealth of experience to lead Bellrock with over 30 years in the retail, hospitality, and facilities management sectors, Colette has a proven track record of leading large teams to deliver services that enhance the customer experience and contribute to the strategic success of her clients.

Before joining Bellrock, Colette was Facilities Director at City FM, where she led national accounts for M&S and Morrisons. With a strong focus on operational excellence and innovation, Colette is committed to building sustainable partnerships and empowering teams to deliver long-term value for our clients.

Neil Gray

National Operations Director

Neil brings a significant history of operational excellence over the past 25 years in Retail, Healthcare, manufacturing and integrated facilities management sectors, Neil has a extensive track record of business Improvement and stakeholder engagement, delivering Customer excellence.
Before joining Bellrock Neil worked for City FM in a number of key roles, and finally as Divisional Manager for Central Operations on the Morrisons account.
Neil lives in Penshaw with this Wife Lea and has a Daughter, with 3 Grandsons and a Step son. In his spare time Neil enjoys spending time with his family, walking, travelling (a lot) and socialising.

Accreditations

crown-commercial-service-supplier Bellrock Accreditations
BSI ISO/IEC27001 Infomation security Managment Bellrock Accreditations
Gas Safe Register Bellrock Accreditations
Fusion 21 Supplier Bellrock Accreditations
NICEIC-APPROVED-CONTRACTOR Bellrock Accreditations
Institute of Workplace and Facilities Management corporate member
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sigfox-logo Bellrock Accreditations
alcumus-logo Bellrock Accreditations
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Bellrock iosh approved training provider