Your Sector

• Currently, the largest challenges facing education are funding related, although there are other issues which will impact in the mid and long-term:
• Recent events have massively increased Government expenditure whilst at the same time reduced tax revenues, meaning public sector budgets are likely to be squeezed further in future. As such, value for money has never been more important
• Brexit has had a negative impact upon EU student numbers at UK Universities, which has led to a 67% drop since 1994 in EU student numbers and a drop in revenue from this demographic, leading to a strain on finances for this sector.
• The Climate Crisis affects all our lives and will do so increasingly in the future. As such, both expectation and legislation will require action to reduce carbon emissions and improve the environmental efficiency of commercial and residential buildings
• These challenges impact on estate and property manegement throughout the education sector and Bellrock has the experience and tools to address these essential issues.

• Our IDEA model provides a rich data framework for assessing and developing estate maturity over time, which will help take estates on a journey towards an optimised state, providing better conditions for stakeholders, lower emissions for the environment, and cost savings to help ensure as much budget as possible is spent on educational delivery
• Concerto is IoT enabled, allowing the use of sensors to reduce energy and water usage, thereby saving money and lowering carbon emissions
• Energy management is enabled within Concerto so we can help to actively track energy usage across the estate, reducing costs and carbon emissions
• Our service charge and insurance experts can help to ensure value for money and advise on estate usage, thereby reducing outgoings or maximising income through leasing or sale
• Analytics provide a clear view of estate condition, providing the foundations to make data-driven decisions regarding budgeting and estate strategy
• And of course, ensuring compliance with legal requirements, for example, SFG20, whilst also maximising the experience for employees, students, visitors and the environment

All these areas of expertise help to ensure that estate risk is minimised, compliance is maintained and value for money is maximised

Bellrock has a history of providing services to the healthcare sector

• 17% of Bellrock’s revenue
• Nearly 200 healthcare organisations have been supported across the group
• Concerto manages over 60k planned and reactive jobs per annum
• £7m in supplier spend controlled through Concerto
• Market leading supplier of asset surveys to the NHS

At present the largest challenge facing healthcare is of course the lack of funding.

• Recent events have increased the requirement for healthcare services.
• This reduced clinical capacity also applies to surgery, and the resulting increased waiting lists, combined with potential supply chain issues from current world issues, means that patients are waiting longer for routine operations and as such the patient experience is of key importance
• The legacy of COVID-19, which led to massive increase in Government expenditure whilst at the same time reducing tax revenues, and of course added to waiting lists, continues to impact NHS budgets.
• The NHS has a large and technical estate with buildings having massively different age profiles from old Victorian wards to modern state of the art buildings containing highly complex equipment. These buildings must deliver a great patient experience and ensure compliance with maintenance requirements

All these challenges have impacts on estate and facilities management and Bellrock is uniquely positioned to address these issues across the healthcare sector.

• Our IDEA model provides a framework for assessing and developing estate maturity over time, which will help take healthcare estates on a journey towards an optimised state, providing better conditions for patients, lower emissions for the environment and cost savings to help ensure as much budget as possible is spent on health and social care delivery
• Concerto is IOT enabled, allowing the use of sensors to reduce energy and water usage, thereby saving money and lowering carbon emissions
• Energy management is enabled within Concerto so we can help to actively track energy usage across the estate
• Our team of qualified surveyors are leading providers of six facet surveys across the NHS. These provide good baseline information for an Estates Strategy, can assist property transfer and are consistent with the updated NHS Premises Assurance Model (PAM), the updated ERIC Returns, and the Carter and Naylor Reviews.
• To help maximise budgets, our service charge and insurance experts can help to ensure value for money and advise on estate usage, thereby reducing outgoings or maximising income through leasing or sale of unused land or property
• Analytics provide a clear view of estate condition, providing the foundations to make data-driven decisions regarding budgeting and estate strategy
• And of course, ensuring compliance with legal requirements, for example SFG20, whilst also maximising the experience for employees, patients, visitors, and the environment

All these areas of expertise help to ensure that estate risk is minimised, compliance is maintained and value for money is maximised.

At present the largest challenge facing the NHS is funding challenges

• Recent events have increased the requirement for healthcare services.
• This reduced clinical capacity also applies to surgery, and the resulting increased waiting lists, combined with potential supply chain issues from current world issues, means that patients are waiting longer for routine operations and as such the patient experience is of key importance
• On top of this, recent events have massively increased Government expenditure whilst at the same time reduced government spending, mean healthcare budgets are likely to be squeezed further in future.
• The NHS has a large and technical estate with buildings having massively different age profiles from old Victorian wards to modern state of the art buildings containing highly complex equipment. These buildings must deliver a great patient experience and ensure compliance with maintenance requirements

All these challenges have impacts on estate and facilities management and Bellrock is uniquely positioned to address these issues across the healthcare sector.

At present the largest challenges facing retail and leisure are driven by public health and macro-economic effects:

• Recent socio-economic events have reduced footfall and in turn revenues throughout the sector. Many retailers have had a challenging time adjusting to a reduced footfall, less spending power and digital trends.  This has resulted in reduced revenues, job losses and business closures across the sector.  Many affected organisations have taken to closing premises or renegotiating their rents with landlords
• The UK business rates system creates higher costs for retail space versus online, causing high costs for retailers with physical retail space versus their online-only competitors
• Continued post-Brexit uncertainty and bureaucracy within the supply chain has increased costs for businesses. As such, value for money has never been more important for business
• Technology and consumer trends are resulting in faster growth in online retail businesses, providing opportunities to shift sales online and save estate costs or improve productivity. However, this is affecting businesses without an online business model, for example restaurants, as they have higher rent costs.  In the context of reduced income through social-distancing requirements, this is an existential threat on many businesses
• The climate crisis affects all our lives and will do so increasingly in the future, so both expectation and legislation will require action to reduce carbon emissions and improve environmental efficiency of commercial buildings. Likewise, other regulations, for example H&S, have added multiple additional costs for retailers

All these challenges have impacts on estate and facilities management and Bellrock is uniquely positioned to address these issues across the retail and leisure sectors.

At present the largest challenges facing commercial property management are driven by public health, economic, socio-cultural and environmental effects

• COVID-19 had a massive global economic impact on both Landlords and Tenants. This led to many Tenants struggling to pay their rent, with Landlords experiencing an increase in requests for rent holidays, payment plans, liquidation and administration. Many affected organisations have taken to closing premises or renegotiating their rents with landlords. Whilst Landlords are under pressure to retain income to service loans.
• A shift in how and where we work has left Landlords and Managing Agents re-imagining the role of the workplace and how future work trends will impact the operational and logistical needs of the property.
• Current and historic events are leading to uncertainty and will potentially increase bureaucracy within the supply chain which will in turn increase costs for businesses. As such, value for money has never been more important for business.
• The climate crisis affects all our lives and will do so increasingly in the future. Both expectation and legislation will require action to reduce carbon emissions and improve environmental efficiency of commercial buildings.

All these challenges have impacts on property management and Bellrock is uniquely positioned to address these issues across the sectors.