Technologies

CAFM underpins the effective management of facilities and property services. The Concerto CAFM property and estate management software system is an intelligent web-based management solution. Using the mobile application, Concerto allows data to be captured in an easy and intuitive manner, anywhere, any time. Configuration is designed to reflect your organisation’s requirements. Being database driven means that it can interface with linked sites, documents, equipment and asset registers, which is particularly important for any BIM (Building Information Modelling) deployment.

Using the self-service portal helpdesk solution, the system links both planned and reactive maintenance with specific projects, enabling a more collaborative approach to the management of the estate.

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Projects are an integral part of managing an estate. Concerto’s leading web-based project management system is designed to adapt to an organisation’s project methodology, seamlessly integrating with existing project processes. In addition to the full range of core tools and features such as project budget programmes and planning, resource management, contract management, tracking fees, orders and invoicing and an integrated service desk, it can also scale to the size and nature of any given project.

The flexible and intuitive design includes a document database and project visualisation tools that enhances business performance, ensuring a more cohesive and efficient project management process.

Get in touch to make your property and facilities projects part of your management workflow.

Property and estates management are inextricably linked to effective FM deployment. The Concerto property and estate management software solution creates a life-cycle approach to the management of the estate. The system enables deeds and lease administration, valuations, rateable values, estates invoicing, tenancy, land and asset sales to be recorded, tracked and analysed.

The case management module means key activities, such as legal cases, can be managed through your defined workflow process.

Get in touch to integrate your property data into a single database and improve compliance rates.

Asset verification is the starting point for understanding the condition, and therefore the maintenance schedule, required for any building. The Concerto asset management software is an intelligent solution for compiling a register of equipment type and location, warranties and service schedules. The data can be integrated with BIM and used for FCI (facility condition indexing) benchmarks. This comprehensive application can also enable other data such as condition and asbestos surveys, fire risk assessments, 3D mapping and DDA (Disability Discrimination Act) surveys to be captured and seamlessly synchronised back to the database.

Get in touch to find out how you can manage your maintenance schedule through Concerto’s asset management software.

The way in which data is collected and interpreted, whether planned survey data or information related to a reactive maintenance job, is critical. Concerto’s analytics can link real estate, operations, helpdesk, supply chain, workplace and space utilisation, document management, finance, capital projects, assets and sustainability data. It harnesses the information alongside demographics and predictive analysis to generate strategic reports that enable key property-related decision making.

Customised benchmarking with vetted suppliers, measurement and reporting of KPIs (Key Performance Indicators), integrated GIS (Geographic and Information System) and CAD (Computer Aided Drafting), make for a powerful analytics package.

Get in touch to ask our experts how we can provide clear and concise reporting dashboards to improve transparency of cost and service.

Concerto is a state-of-the-art technology suite. It provides an engine to capture and manage data from IoT (The Internet of Things) devices such as sensors, drones and 3D imaging cameras, triggering workflow requests to nominated suppliers. This enables real time decisions to be made within the workplace to often fix issues before they are even registered with users.