Facilities Manager

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Location: London/Home Based

Reporting to: Service Delivery Manager

Bellrock Property & Facilities Management Ltd provides specialist risk focussed workplace management and property management services to a wide range of complex and sophisticated clients throughout the UK. Operating in the corporate, healthcare, education, retail & leisure and local authority & central government sectors, we create and implement bespoke solutions to improve the performance and value derived from non-core activity.

The opportunity has arisen for the experienced Facilities Manager to join our commercial portfolio client team, based in London. This is a home based role with the requirement to travel to sites. The key purpose of the role is to co-ordinate and organise FM service delivery across a mixture of commercial offices and retail parks, ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.

Key Accountabilities:

  • Act as the initial focal point of contact between the Client, Contractors and Bellrock to ensure an effective communication between all parties is maintained at all times.
  • To own the Asset Sustainability Plan for each site and update actions on Sierra system.
  • The management of reactive and planned works via the Concerto system. To arrange and ensure routine and planned maintenance tasks are carried out to time and in accordance with the Contract. Ensuring that authorisation is in place for any additional costs and that all records are accurate for the purposes of invoicing.
  • To liaise with Contractors to ensure that the works are carried out in line with contract, ensuring that performance requirements are being met.  Undertake all necessary inspections, maintaining required records as directed by the Service Delivery Manager.
  • Interact with various accounts/projects departments to resolve issues relating to service delivery.
  • Maintaining Track Record and taking responsibility of outstanding actions until completed.
  • Ensure Account Management documentation is maintained and makes necessary arrangements with contractors to ensure compliance with standards.
  • Assist in maintaining ISO 14001 and all other environmental obligations.

Core Qualities & Attributes:

  • Positive attitude and drive to ‘do the right thing’
  • Good knowledge and working practices within the delivery of total FM contracts.
  • Passion to resolve challenges and improve service delivery.
  • Experience of working in a similar environment delivering Soft and Hard Services.
  • Understanding of technology or the passion to learn new systems.
  • Experience working on FM projects and planning life cycle works.
  • Understands the importance of client relationships within the environment of change.
  • Understands how to achieve a sustainable building.
  • Able to demonstrate an ability to communicate at various levels both internally and externally with multiple stakeholders.
  • Clearly articulate succinctly difficult or complex information.
  • Flexible and adaptable in different situations, aware of impact on others.
  • Health and Safety qualification.
  • Ability to adapt to different needs in different environments.
In return Bellrock are offering a competitive salary in addition a car allowance. Working hours are Monday – Friday based on 37.5 hours per week and 25 days holiday per year + bank holidays.

In addition to this Bellrock also offers the successful candidate employer contributed pension scheme and a Company Retail Discount Scheme.

If you are interested in applying, please submit your CV and covering letter via the link or directly to recruitment@bellrockgroup.co.uk



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